Human Resources

Published on November 15th, 2019 | by University Communications


BlueCross® BlueShield® sending new ID cards

BlueCross® BlueShield® (BCBS) is sending new ID cards to all covered ICUBA members in November.  What cardholders need to know:

  • Current BCBS cards will still work!
  • The customer service phone number remains the same and goes straight to the Care Connected team.
  • The new ID cards have a slim design and are no longer thick like a credit card.
  • The only change on the card is the telephone number for Specialty Medication Benefit Management (SMBM; this is listed on the back of the card as “Buy and Bill”).

BCBS health plan members can also download the MyHealthToolKit® app for a digital ID card accessible by phone.  The app offers easy access to claims, benefits, and provider search.  Learn more>>

For more information, please contact

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