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University Technology Services Advisories

University Technology Services supports members of the university community by providing excellent technical services in support of effective teaching, enhanced learning, and productive work. Planned outages and other advisories are listed here for your awareness. Additional updates about technology can be found as individual posts. If you have any questions or concerns, please call the Help Desk at (352) 588-8888 or complete an online help ticket

Teaching and Learning Innovation Advisories have their own page.


Maintenance Advisory—Network Upgrades and Routine Maintenance (11/19/2017)

Sunday, November 19, 7 a.m. to 2 p.m., University Campus network upgrades and maintenance will occur. University Technology Services does not expect an outage, but intermittent outages may result. Affected services include but are not limited to email, colleague, WiFi, wired connections, phones, and the portal.


Maintenance Advisory—Network Upgrades and Routine Maintenance (11/18/2017)

Saturday, November 18, 10:30 p.m. to 12:30 a.m., University Campus network upgrades and maintenance will occur for approximately four hours. University Technology Services expects intermittent outages throughout the maintenance window. Affected services include but are not limited to email, colleague, WiFi, wired connections, phones, and the portal.


Maintenance Advisory—Network Upgrades and Phone System (10/20/2017)

Friday, October 20, 10:30 p.m. to 3:30 a.m., network devices located on University Campus and Las Vegas will be upgraded. The following locations on campus will be affected:  Marmion-Snyder Hall, Lewis Hall, the Daniel A. Cannon Memorial Library, School of Business building, the Marion Bowman Activities Building, Benedictine Hall, and Facilities Management. During this time, wired and wireless connections will be intermittent.

Friday, October 20, 10:30 p.m. 1o 12:30 a.m., the phone system will go through routine maintenance. During this time, we expect no outage of service. If you require technical assistance during the maintenance window, please contact (352) 588-8888.


Maintenance Advisory—Helpdesk.Saintleo.edu (8/11/2017)

Friday, August 11, from 6 to 8 p.m., UTS will be performing updates on the Help Desk application. Helpdesk.Saintleo.edu will not be available during the maintenance window. If you require technical assistance during the maintenance window, please contact (352) 588-8888.


Maintenance Advisory—Building Network Maintenance (8/11/2017)

Friday, August 11, from 10:30 p.m. to 1 a.m., UTS will be performing network maintenance for Roderick Hall and Apartment 2. Wired and wireless connectivity will be impacted during this time. If you require technical assistance during the maintenance window, please contact (352) 588-8888.


Maintenance Advisory—Helpdesk.Saintleo.edu (7/26/2017)

Wednesday, July 26, from 6 to 8 p.m., UTS will be performing updates on the Help Desk application. Helpdesk.Saintleo.edu will not be available during the maintenance window. If you require technical assistance during the maintenance window, please contact (352) 588-8888.


Maintenance Advisory—Helpdesk.Saintleo.edu (7/21/2017)

Friday, July 21, from 6 to 8 p.m., UTS will be performing updates on the Help Desk application. Helpdesk.Saintleo.edu will not be available during the maintenance window. If you require technical assistance during the maintenance window, please contact (352) 588-8888.


Maintenance Advisory—University Campus Residence Hall 3 (7/21/2017)

Friday, July 21, from 10:30 p.m. to 12 a.m. the following day, UTS will be performing upgrades of the wireless network in Residence Hall 3. Wireless access will be unavailable during this maintenance. Students are advised to use wired Ethernet access for the duration of the maintenance window..


Maintenance Advisory—Admissions & deChantal Hall (7/21/2017)

Friday, July 21, from 10:30 p.m. to 12 a.m. the following day, UTS will be performing network upgrades in the Admissions and deChantal Hall buildings. Wireless and wired access will be unavailable during this maintenance.


Maintenance Advisory—Softdocs (6/21/2017)

Softdocs will be performing a configuration change to the Autofile indexing service on Wednesday, June 21 at 5:30 p.m. ET. Expected downtime for this service interruption is less than 10 minutes.

During this time, the Autofile indexing service will be unavailable. The Etrieve imaging system services will be unaffected during the Autofile update. We apologize for the inconvenience. If you have any questions or concerns, please call the Help Desk at (352) 588-8888 or go to our website for online ticket submission.


 


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